Become a Responder - help someone nearby.
AidPoint is the network society needs — and you can be part of it. Join us and help build the safety network in your area.
- Crowdsourced responders — higher chance help is nearby
- A passive system — with an active effect
- Valuable even when it’s not used — feel safer because it exists
Download the app
Registration happens in the app and takes under a minute.
Why AidPoint exists
Crowdsourced network of people like you (responders) and safe places, like your home/workplace (AidPoint’s) that can support one another in urgent or vulnerable situations. The system will be 100% free for everyone to use. Increases the likelihood that help is nearby if something happens to you or someone you know. Community-led readiness for anyone who feels unsafe, afraid, or is otherwise in need. A low individual burden with an extremely high total effect. A high number of registrations is a win for everyone in society. High usage would be a failure.
How it works
Download the app
Install the AidPoint app from the App Store or Google Play. Sign in (secure login) and manage your account.
Registered
As a registered user, you are a Responder who can help others. You can also register a Safe Place — quickly and easily. When needed, you can seek help if you feel threatened, unsafe, or injured.
Unsafe or in danger
Seek help when you feel threatened, unsafe, have been injured, or otherwise need help — either by going to a Safe Place or by requesting help from a nearby Responder — urgent or not.
Roles and flows
Responder
Meets up when someone nearby needs help — you always control your involvement.
A Responder can accept or decline when a case alerts in the app. Clear instructions about the person in need, what happened, and GPS (route and distance) are shown upon acceptance.
Safe Place
Safe Places are private households — homes, friendly people who temporarily welcome someone who feels unsafe or afraid and needs help for the moment.
If multiple Safe Places exist in the same building, it may appear as a shared safe point, but each Safe Place is tied to the household that responded to the case.
Person in need (seeking help)
Can go to the nearest Safe Place in the list or request help where they are right now. Describe what you need help with, and a Responder is on the way to you.
There is also a faster flow when the situation is acute and seconds can matter.
AidPoint does not replace calling 112 (SOS) if needed — in acute emergencies, the person in need and the responding Responder should always call 112.
Safe to join - helping is a given
- If someone else needs help, if something happens nearby — because you want to be a good person
- Voluntary — you can pause or stop at any time
- It’s collective presence — and individual action through a good deed
- It’s about safety for everyone — the likelihood that help is nearby
Upcoming releases
Safe Place expands to shops, retail chains, gyms, offices, public and civic venues. Request Responders to a loved one’s location. Authority alerts during crises or incidents. Rally-up features and much more. Safety for those who need it and help for people in need is our goal.
FAQ
How do I register?
All registration happens in the app. In the app you also add a Safe Place to your profile if you want to offer it temporarily to someone who is insecure or afraid.
Does AidPoint cost anything?
We don’t sell help — we “sell” the likelihood that help is nearby if something happens to you, and it costs nothing.
Do I need to be active all the time as a Responder or Safe Place?
No. You always control your own involvement. The idea is a passive network with an active effect. When an alert comes and you are one of the nearby Responders or Safe Places, you can accept, decline, or let it time out.
What is a Safe Place?
In AidPoint’s first release, Safe Places are private households such as houses, townhouses, and apartments. In upcoming releases, this expands to e.g. shops, retail chains, gyms, offices, public and civic venues.
Does AidPoint replace 112?
No. In acute emergencies you should always call 112. For an acute case in AidPoint, the system will always look for two (2) Responders — both will be prompted to also call emergency services (112/SOS) once the case is accepted.
What information does a Responder see about the person in need?
When a person in need sends a case, nearby Responders see what the person wrote in the free-text field (what happened) and how far away they are. When a Responder accepts the case, the information shown includes public data from secure sign-in plus any additional information the person in need has provided in their account profile.
What information does the person in need see about the Responder?
When a person in need sends a case and a Responder accepts, the person in need sees the public information from the Responder’s secure sign-in plus any additional information the Responder has provided in their account profile.
What information does a Safe Place see about the person in need?
When a person in need sends a case, the responsible Safe Place that the person chose sees what was written in the free-text field and how far away the person is. When the Safe Place accepts the request, the information shown includes the person’s public information from secure sign-in plus any additional information the person has provided in their account profile.
What information does the person in need see about a Safe Place?
When the person in need searches for a Safe Place, a list of multiple nearby Safe Places is shown. Information the Safe Place owner has chosen to provide in their profile is shown together with distance.
What is a matching code?
For each incident between parties, a “matching code” is generated in the app. Each party shows the code so you know you’re meeting the right person. Safe Place <=> Person in need, Responder <=> Person in need.
How does the chat work?
A simple chat starts between the Safe Place and the person in need or between a Responder and the person in need, only when a case is accepted. The chat is automatically closed and won’t be shown again after the case is ended by the person in need.
When will more Safe Place types be released?
AidPoint has many useful updates in upcoming releases.